Frequently Asked Questions

Have a question about the roofing process?

Let us guide you through it and show you the right way to do it.


How do I know for sure I need a new roof?

Older roofing shingles and wood shakes typically have a 15- to 30-year lifespan depending on the shingles’ quality, the location and tree cover of your home, and how well the roof was installed originally. Direct sunlight, weather/wind, and poor roof deck ventilation are rough on roofs.

12 years is a good rule of thumb to go by. At that point, check for these warning signs:

  • Curling shingles
  • Loss of the asphalt granulation (looks like bald spots)
  • Evidence of leaking on your ceilings
  • Cracked or discolored interior drywall (painted or wallpapered)
  • Decaying shingles
  • Missing shingles
  • Visible cracks
  • Wind damage
  • Broken or damaged shingles
  • Rusted or missing flashing
Will I have to replace gutters and downspouts at the same time?

If your gutters and downspouts are in good shape, our roofing contractors will work around them. To avoid damaging them, we don’t remove and reinstall them once your roof is complete.

Can I do the work myself?

Most work should not be done yourself. Professional roofing contractors are trained to safely and efficiently repair or replace roof systems. You can damage your roof system by using improper roofing techniques and severely injure yourself by falling off or through the roof.

Should I be concerned about leaves and pine straw buildup on my roof?

Yes, as dirt and debris (leaves, pine straw, limbs etc.) can hold moisture on the roof, you need to periodically check the roof and remove any buildup of debris, being careful not to damage the granule surface of the shingle. If left to build up on the roof, this debris can cause leaking and premature aging of the shingles.

What is an Impact Resistant Shingle?

Impact resistant shingles can withstand impacts from flying objects to a much greater extent than a common asphalt shingle. The impact resistant rating system ranks shingles’ resistance to impact into 4 levels – 1 through 4, with Class 4 as the highest rating level to impact resistance.

What are my options if I decide to re-roof?

You have two basic options. You can choose a complete replacement of the roof system, involving a tear-off of the old roof, or a re-cover over the existing roof, involving only the installation of a new membrane and surfacing. If you’ve already had one recover over your original roof, check with a professional roofing contractor to see if your deck can support a second recover.

What is a square? And why do I need to much of it?

A “square” of roofing is a term used to describe a measurement equal to 100 square feet of surface area. Most shingles come in bundles of 3 or 4 per square. For the average 2,000 square ft home, this could be as much as 20 squares of roofing, depending on the roof style. It may sound like a lot, but your roof covers everything!

How much does a new roof cost?

Several factors go into determining the cost of your new roof. They include the quality and professionalism of your roofing contractor: the brand, type and grade of roofing shingle you select the size of your roof and the shape and slope of your roof-line.

Don’t choose a roofing contractor on cost alone. Price is a factor, but not the only factor you should consider. Quality roofing material and contractor workmanship have value. Hiring the cheapest roofing contractor could cost more in the long run when you consider the cost to repair sub-par roofing and the damage it causes.

If I see any roofing warning signs, are we talking repair or total roof replacement?

This depends on whether the roofing shingles are past their prime or the original roofing contractor installed part of or the whole roof system improperly. Perfectly good roofing shingles can be repaired if the damage hasn’t affected their integrity. If your roof shingles are old and decaying, it’s economically smarter to replace the entire roof.

Do you provide warranties?

Yes. ImpactRoofing warrants our Labor against defects in workmanship for a minimum period of ONE YEAR and often up to FIVE YEARS. All of the products we sell carry Manufacturer’s warranties as well, and coverage varies based on the products purchased.

What forms of payment do you accept?

We are happy to accept most major credit cards, personal or business checks and money orders or cashiers checks.

How quickly can you come out?

Normally we can come within 24-48 hours to look at your roofing issue, we also provide emergency roofing services. Repairs can sometimes be done during this visit, or scheduled within 1-3 days.

Call today for a No Obligation, Free Estimate. 719-464-8876

We are here to answer any questions you may have. We are your neighbors!