Frequently Asked Questions
Have a question about the roofing process?
Let us guide you through it and show you the right way to do it.
How do I know for sure I need a new roof?
Older roofing shingles and wood shakes typically have a 15- to 30-year lifespan depending on the shingles’ quality, the location and tree cover of your home, and how well the roof was installed originally. Direct sunlight, weather/wind, and poor roof deck ventilation are rough on roofs.
12 years is a good rule of thumb to go by. At that point, check for these warning signs:
- Curling shingles
- Loss of the asphalt granulation (looks like bald spots)
- Evidence of leaking on your ceilings
- Cracked or discolored interior drywall (painted or wallpapered)
- Decaying shingles
- Missing shingles
- Visible cracks
- Wind damage
- Broken or damaged shingles
- Rusted or missing flashing
Will I have to replace gutters and downspouts at the same time?
Can I do the work myself?
Should I be concerned about leaves and pine straw buildup on my roof?
What is an Impact Resistant Shingle?
What are my options if I decide to re-roof?
What is a square? And why do I need to much of it?
A “square” of roofing is a term used to describe a measurement equal to 100 square feet of surface area. Most shingles come in bundles of 3 or 4 per square. For the average 2,000 square ft home, this could be as much as 20 squares of roofing, depending on the roof style. It may sound like a lot, but your roof covers everything!
How much does a new roof cost?
Several factors go into determining the cost of your new roof. They include the quality and professionalism of your roofing contractor: the brand, type and grade of roofing shingle you select the size of your roof and the shape and slope of your roof-line.
Don’t choose a roofing contractor on cost alone. Price is a factor, but not the only factor you should consider. Quality roofing material and contractor workmanship have value. Hiring the cheapest roofing contractor could cost more in the long run when you consider the cost to repair sub-par roofing and the damage it causes.
If I see any roofing warning signs, are we talking repair or total roof replacement?
This depends on whether the roofing shingles are past their prime or the original roofing contractor installed part of or the whole roof system improperly. Perfectly good roofing shingles can be repaired if the damage hasn’t affected their integrity. If your roof shingles are old and decaying, it’s economically smarter to replace the entire roof.
Do you provide warranties?
Yes. ImpactRoofing warrants our Labor against defects in workmanship for a minimum period of ONE YEAR and often up to FIVE YEARS. All of the products we sell carry Manufacturer’s warranties as well, and coverage varies based on the products purchased.
What forms of payment do you accept?
We are happy to accept most major credit cards, personal or business checks and money orders or cashiers checks.
How quickly can you come out?
Normally we can come within 24-48 hours to look at your roofing issue, we also provide emergency roofing services. Repairs can sometimes be done during this visit, or scheduled within 1-3 days.